Delivering them the wrong expectations

You don’t disappoint people. You only fail to live up to expectations.

 Think of a moment when you’ve been disappointed in someone. Was it sad or frustrating? 

 Here’s how you can avoid this mistake in the future. Yeah, we know, it’s a very complex technique that needs to be mastered over time and only a few lucky ones know the secret.

 It’s a secret that can be used in every aspect of your life.

 Are you ready?

Don’t overpromise and underdeliver, and learn to manage the expectations of others.

As simple as it may look, this is one of the skills that’s taken us years to develop at SimplyPHP.

In our early years, we quickly realized that the root cause of a few disappointed clients was poor communication. Communicating in a way that sets up the right initial client expectations and manages them well along the way was the key to our eventual success.

In the end, it’s that simple. You only disappoint clients when you can’t deliver on the expectations you created for yourself.